REFUND POLICY
Return & Refund Policy — Mamonila-boutique.
Last Updated: January 2026
At Mamonila-boutique., we are committed to delivering premium fashion designed for comfort, style, and everyday confidence. If for any reason you are not completely satisfied with your purchase, we provide a simple and reliable return process.
🕒 Return Eligibility & Timeframe
You may request a return or exchange within 60 days of receiving your order.
To qualify for a return:
• Items must be unused, unworn, and unwashed
• Products must be in their original condition
• All tags, labels, seals, and packaging must remain intact
Items marked as Final Sale or Clearance are not eligible for return unless they arrive damaged, defective, or incorrect.
🔄 How to Start a Return or Exchange
To begin the return process, please contact us at:
📧 contact@Mamonila-boutique.shop
Please include the following details in your email:
• Your order number
• The item(s) you wish to return or exchange
• The reason for your request
Our team will respond within 24–48 business hours with return instructions and a return label (if applicable).
Once your returned item is received and inspected, we will process your refund or exchange as quickly as possible.
💳 Refund Policy
Approved refunds will be issued to your original payment method within 5–10 business days.
Please note:
• Original shipping fees are non-refundable, unless the return is due to a damaged, defective, or incorrect item.
• A small processing fee (approximately £5) may apply to cover handling and logistics costs, except when the issue was caused by our error.
👕 Exchanges
We offer free exchanges within the first 60 days, subject to product availability.
To request an exchange, please contact:
📧 contact@Mamonila-boutique.shop
Once we receive your returned item, your replacement item will be shipped as quickly as possible.
⚠️ Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery.
Please include:
• Clear photos of the item
• A brief explanation of the issue
We will arrange a replacement or full refund at no additional cost.
🚫 Non-Returnable Items
We cannot accept returns for:
• Items that have been worn, washed, or altered
• Products missing original packaging or tags
• Final Sale or Clearance items (unless defective or incorrect)
🌍 International Returns
For customers outside the United Kingdom, United States, Canada, Australia, and France, return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
We recommend using a trackable shipping service to ensure safe and confirmed delivery.
💬 Need Assistance?
If you have any questions regarding your order, exchange, or refund, please contact us:
NomoBoutique — Modern style. Premium quality. Everyday confidence.